Studio Policies
Move · Connect · Feel at Home
This is our mantra and the spirit of our studio. A space to move with intention, connect to yourself and others, and feel truly at home. Whether you’re brand new or a longtime practitioner, you are welcome here. We offer in-studio classes led by a diverse group of teachers, many of whom are part of our local neighborhood community.
Our Shared Agreements
To protect the experience we’re creating together:
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Arrive on time: ideally 10 minutes before the start of class. Classes begin promptly, and the doors close at the start of class. Late entry is only permitted in exceptional circumstances.
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Shoe-free studio. Please leave shoes at the entrance.
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Quiet practice spaces. Silence all phones and devices before entering the studio. Step outside for calls or messages.
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Fragrance-aware space. Please avoid heavy scents.
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No food or gum in the studio rooms.
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Move mindfully. Enter, exit, and set up your mat quietly.
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Please clean any borrowed mats and leave your space tidy.
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Payment is required before class begins.
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Last-minute drop-ins are welcome up to 5 minutes before class begins, if space allows.
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There’s no receptionist in the early morning (6:15–7:00 AM), so please arrive on time to make sure you can enter.
What’s Here for You:
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Manduka yoga mats and all props (blocks, straps, blankets, bolsters, weights, Pilates balls and resistance bands) are available free of charge. You are also welcome to bring your own mat.
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Filtered water and tea provided.
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A reception area is available for use. Please keep noise to a minimum to maintain a calm and peaceful environment for the class next door
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Changing room available – no shower
Booking & Waitlist Access
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For both new and existing clients, classes can be booked online. However, we recommend downloading the app for easier booking, rescheduling, and waitlist access.
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Download the SPACES app and enter the code KGJK6F to book classes and join waitlists easily.
General Policy: Drop-In, Packages, Memberships & Workshops
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Minimum Attendance: A minimum of 2 participants is required for each class to run. If fewer than 2 clients are registered, the class may be canceled.
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Booking Window: Due to limited class size, availability may be restricted. Classes can be booked up to 3 weeks in advance.
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Terms: All memberships and packages are non-refundable, non-transferable, and non-extendable, except in exceptional circumstances supported by valid medical documentation.
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Cancellation Policy:
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Classes must be canceled at least 12 hours in advance to avoid a late cancellation or no-show fee. Classes canceled within this timeframe may be rescheduled.
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Single class and Kids classes bookings are non-refundable; however, they may be issued as credit if canceled at least 5 hours in advance.
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Workshops must be canceled at least 48 hours in advance to be eligible for a refund.
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No-Show Policy:
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For memberships and packages: A $20 fee will be charged for any missed class without prior cancellation (at least 12 hours in advance).
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For single class and kids classes bookings: No additional fees apply in case of a no-show.
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Memberships: Monthly auto-renewal applies. Memberships require a minimum commitment of 30 days and may be canceled at any time thereafter.
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Kids’ classes are priced the same as adult classes.
Partnerships:
We are open to partnering with nonprofit organizations to bring yoga and mindfulness to the community. For partnership inquiries, please email us at hello@cocoonbk.com
