Studio Policies
Move · Connect · Feel at Home
This is our mantra and the spirit of our studio. A space to move with intention, connect to yourself and others, and feel truly at home. Whether you’re brand new or a longtime practitioner, you are welcome here. We offer in-studio classes led by a diverse group of teachers, many of whom are part of our local neighborhood community.
Our Shared Agreements
To protect the experience we’re creating together:
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Arrive on time: ideally 10 minutes before the start of class. Classes begin promptly, and the doors close at the start of class. Late entry is only permitted in exceptional circumstances.
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Shoe-free studio. Please leave shoes at the entrance.
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Quiet practice spaces. Silence all phones and devices before entering the studio. Step outside for calls or messages.
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Fragrance-aware space. Please avoid heavy scents.
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No food or gum in the studio rooms.
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Move mindfully. Enter, exit, and set up your mat quietly.
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Please clean any borrowed mats and leave your space tidy.
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Payment is required before class begins.
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Last-minute drop-ins are welcome up to 5 minutes before class begins, if space allows.
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There’s no receptionist in the early morning (6:15–7:00 AM), so please arrive on time to make sure you can enter.
What’s Here for You:
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Manduka yoga mats and all props (blocks, straps, blankets, bolsters, weights, Pilates balls and resistance bands) are available free of charge. You are also welcome to bring your own mat.
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Filtered water and tea provided.
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A reception area is available for use. Please keep noise to a minimum to maintain a calm and peaceful environment for the class next door
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Changing room available – no shower
Booking & Waitlist Access:
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For both new and existing clients, classes can be booked online. However, we recommend downloading the app for easier booking, rescheduling, and waitlist access.
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Download the SPACES app and enter the code KGJK6F to book classes and join waitlists easily.
General Policy:
Drop-In, Packages, Memberships & Workshops
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Please note that workshops are not included in any packages or memberships unless explicitly stated.
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Cancellation Policy:
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All memberships and packages are non-refundable, non-transferable, and non-extendable, except in exceptional circumstances supported by valid medical documentation.
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Classes are non-refundable. However, if you cancel at least 2 hours in advance, the class credit will automatically be returned to your account if you have a class package or membership. For drop-in purchases, credits are not issued automatically. Please email us at hello@cocoonbk.com to have your credit added to your account.
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Classes must be canceled at least 2 hours before the scheduled start time to receive a credit or reschedule your class.
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No-Show Policy
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Memberships & Class Packages: A $20 no-show fee will be charged if you miss a class without canceling at least 2 hours in advance.
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Drop-In & Kids Classes: No additional no-show fee applies; however, the class is forfeited.
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Memberships:
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Monthly memberships and the 8-Class Package automatically renew at the end of each billing cycle.
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Memberships require a minimum commitment of 30 days and may be canceled at any time thereafter. To avoid your next renewal, please cancel before your next billing date.
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Minimum Attendance: A minimum of 2 participants is required for each class to run. If fewer than 2 clients are registered, the class may be canceled.
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Booking Window: Due to limited class size, availability may be restricted. Classes can be booked up to 4 weeks in advance.
Work exchange: Passionate about movement and love Cocoon Studio? Join our Work Exchange program. Help at the front desk in exchange for free classes.
Email us at hello@cocoonbk.com
Partnerships:
We are open to partnering with nonprofit organizations to bring yoga and mindfulness to the community. For partnership inquiries, please email us at hello@cocoonbk.com
